Affiliates
1. Legal Status
License Number
Cyber City Casino operates under license number OGL/2024/649/0442.
Issuing Authority
The casino is regulated by the Curaçao Gaming Authority.
Jurisdiction
All operations and player transactions occur under the legal jurisdiction of Curaçao.
2. Registration and Login Process
Step-by-Step Process
Affiliates can quickly register by selecting a deposit amount, opting for Zimpler, and authenticating through online banking. This streamlined process allows for immediate access to the affiliate account without needing a conventional registration form.
Is KYC/ID Verification Required?
Identity verification is integrated into the Zimpler banking process. Additional identification may be requested to confirm identity and source of funds.
3. Games and Software Providers
Top Games
Affiliates can promote top titles, including:
- Starburst
- Book of Dead
- Divine Fortune Megaways
Software Providers
Cyber City Casino features leading gaming software from:
- NetEnt
- Play’n GO
- Evolution
- Ezugi
Game Categories
The casino offers a wide range of games:
- Slots, Megaways
- Jackpot and crash games
- Table games and live casino
- Poker (Texas Hold’em, Omaha, cash games, tournaments, Sit & Go, Twister Poker)
4. Bonuses and Promotions
Welcome Bonus (Amount, % Match, Free Spins)
Affiliates can promote an engaging welcome offer structured through the Cyber Wheel:
- €20 Deposit: Starburst wheel with 10–500 cash spins or a cash prize up to €1,000.
- €50 Deposit: Book of Dead wheel with 15–600 cash spins or a cash prize up to €2,500.
- €100 Deposit: Divine Fortune Megaways wheel with 20–750 cash spins or a cash prize up to €5,000.
Process of Activation for Welcome Bonus
Simply make a qualifying first deposit of €20, €50, or €100 to select a corresponding Cyber Wheel reward level. No promotional code is necessary.
Wagering Requirements
- Cash and cash-spin rewards carry no wagering requirements.
- Qualifying deposits require a 2× turnover to claim rewards.
Recurring Promotions
Affiliates can take advantage of tournament-focused promotions, such as Poker MTT Marathon and Twister Sprint Leaderboard.
Cashback Offers
Loyalty cashback ranges from 5% to 20%, depending on tier progression.
Free Spins Bonuses
Cash-spin prizes from the Cyber Wheel are linked to key titles, providing players with generous spins:
- Starburst: 10–500 spins
- Book of Dead: 15–600 spins
- Divine Fortune Megaways: 20–750 spins
General Bonus Terms and Conditions
Affiliates should note that:
- Maximum bet during qualifying wagering is €5.
- Slots generally contribute 100%, while live casino and table games contribute 10%.
5. VIP and/or Loyalty Program
VIP Tiers and Rewards
The tiered loyalty program incentivizes players with cashback as they progress:
- Nomad: 5%–7% cashback
- Citizen: 7%–9%
- Vanguard: 10%–12%
- Architect: 12%–14%
- Master Builder: 15%–17%
- City Sovereign: 17%–20%
How to Qualify
Players earn experience points through gameplay, unlocking higher ranks and increased rewards.
Loyalty Program Description
This program consists of 30 progression levels across six main tiers, from Nomad to City Sovereign.
Loyalty Program Rules
Inactivity may lead to a decrease in rank, while cashback percentages and limits increase with progression.
6. Payment Methods and Banking Terms
Deposit Methods (Min/Max, Processing Times, Fees)
- Minimum deposit: €5
- Cyber Wheel requires a minimum qualifying deposit of €20.
- Payments processed via Zimpler online banking.
Withdrawal Methods (Min/Max, Processing Times, Fees)
- Minimum withdrawal: €10
- Standard limits: €1,000 daily, €5,000 weekly, €20,000 monthly.
- Processing typically occurs almost immediately or within one business day.
7. Key Terms and Conditions
Bonus Terms (Wagering, Max Bet, Game Restrictions)
- No wagering for Cyber Wheel rewards.
- Qualifying deposit requires 2× turnover.
- Maximum qualifying bet: €5.
Deposit Limits
- Minimum banking deposit: €5.
- Players can set personal daily, weekly, and monthly deposit limits.
Withdrawal Limits
- Minimum withdrawal: €10.
- Standard withdrawal caps apply, with potential for higher limits for VIP customers.
8. Mobile and Technical Features
App Availability (iOS/Android)
Players can access Cyber City Casino via mobile browsers on iOS and Android without downloading an app.
Mobile Browser Optimization
The mobile site is optimized for smaller screens, allowing seamless access to all games and account management.
User Experience and Speed on Mobile
The interface features a dark, futuristic city theme that simplifies navigation among games and rewards.
Process of Registration on Mobile
Simply open the mobile website, select a deposit, choose Zimpler, and complete bank authentication to access without separate registration.
9. Security and Fair Play
Customer Support (Channels, Response Time)
Offering robust customer support via live chat and email, ensuring quick responses to inquiries.
Support Availability (Hours, Languages)
Live chat is available daily from 11:00–23:00 GMT+2, with email support also accessible.
10. Responsible Gambling Features
Tools (Deposit Limits, Time-Outs, Self-Exclusion)
- Daily, weekly, and monthly deposit limits.
- Options for time-outs and comprehensive self-exclusion measures.
11. Advantages and Disadvantages
Pros
- Extensive range of games, including slots and live casino.
- Streamlined Zimpler bank authentication.
- Unique Cyber Wheel promotion without wagering.
- Rewarding six-tier loyalty program.
Cons
- Limited to Zimpler banking.
- No dedicated mobile app available.
- Live chat support has specific operation hours.
- Loyalty ranks risk reduction through inactivity.